FAQ

At Pacific Roots Landscaping, we understand that you may have questions about our services and the landscaping process. We've compiled a list of frequently asked questions to help address your concerns and provide you with the information you need.

  • What areas do you serve?

    Pacific Roots Landscaping is proud to serve clients throughout the western side of the Big Island of Hawaii, from Captain Cook to Kohala.

  • Do you offer free consultations?

    Yes, we offer free consultations to discuss your landscaping needs, assess your property, and provide you with an initial project proposal. To schedule your free consultation, please contact us.

  • Are your services eco-friendly?

    We are committed to using eco-friendly and sustainable practices in all our landscaping projects. From selecting native and drought-tolerant plants to implementing water-saving irrigation systems, our team strives to minimize our environmental impact while creating beautiful and functional landscapes.

  • Can you work within my budget?

    We know that every client has a unique budget. Rather than set specific prices, we’ll work closely with you to develop a landscaping plan that meets your financial requirements without compromising on quality or aesthetics.

  • What happens if I encounter issues with my landscape after the project is completed?

    At Pacific Roots Landscaping, customer satisfaction is our top priority. If you experience any issues with your landscape after project completion, please don't hesitate to contact us. We will promptly address your concerns and provide any necessary follow-up services to ensure your complete satisfaction.